Online Design Innovation

Online DI or Online Design Innovation is a program that works to adapt Design Innovation methods to work more effectively online while also using digital project management strategies. This included the use of, most notably, video call systems such as zoom, and whiteboard project helpers such as Miro. In collaboration with the Singapore University of Technology and Design (SUTD), the CMTC Design team created a diverse range of templates to help over 100 participants during Online DI workshops.

Online DI is about empowering students, instructors, and professionals to take charge of the innovation process.  Using these DI methods, designed and refined by our CMTC DI Team alongside our sister DI Team at SUTD, users will not only be able to gain a greater understanding of the DI process but also be able to customize the DI journey to fit any project. 

Along with moving instruction to an online platform, one of our primary objectives was to make our methods more approachable for those who are new to the DI Process.  In order to bridge the gap between experienced DI users and those who were just starting out, our team first took some time to sit in on DI workshops and take note of what parts of the process were the most challenging for new users.  Our team assessed what areas could be improved upon and honed in on the key take always from each method.  By focusing on these takeaways, our team was able to isolate the inputs and outputs for each method.  We believed narrowing down and clarifying these inputs and outputs would allow us to create a simpler more accessible DI journey.

New Personas Template (Honeycomb), created to provide a smoother DI learning experience.

Our team worked hand in hand with the SUTD DI Team to develop online variations of popular and insightful Design Innovation methods. Our process was then refined through testing by holding workshops and receiving feedback from students, educators, and working professionals. Through testing, we found that beyond isolating key takeaways, participants found it most helpful when they were able to know what their next steps were and how the information was going to serve them in the future.  With this, our team created templates with step-by-step instructions to aid instructors and participants in moving between methods during the DI process.

Step example pulled from honeycomb method

The SUTD DI Team ran over 20 workshops including working professionals. Each workshop contained an asynchronous survey in which participants could reflect upon the helpfulness of the material and give specific feedback. Survey results were then recorded to be used to help our team iterate on templates to improve our future workshops.