In the current fast-paced and global context of design within organizations and enterprises, there is significant interest in integrating design approaches and methodologies across fields and industry sectors. Such an integration will provide a synthesis of design intent across user and stakeholder desirability, viability, feasibility, sustainability, and inclusivity. At the heart of this integration is the merging of design thinking and systems thinking (including systems engineering) processes. In this presentation, we provide a reflective case study of a ten-month project between a large public organization, professional designers, and a university research center, focusing on the integration of design thinking and systems thinking and systems thinking.
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